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Frequently Asked Questions
- 1. Do I need to travel to the spa? No—our services are fully mobile. We bring the spa experience directly to you, whether at home, the office, or your event.
- 2. What areas do you serve? We serve Kingston and surrounding areas . For locations outside this zone, a traveling fee may be different depending on distance.
- 3. Is there a traveling fee? Yes, a small traveling fee is added to cover transportation. This will be discussed at the time of booking.
- 4. How do I book an appointment? You can call or WhatsApp us at 876-535-2888, or book directly through our website: serinasmobilespaservices.com.
- 5. What payment options are available? We accept payments through First Global, Scotia, JN, and NCB, making it easy and convenient for you.
- 6. Do I need to prepare anything before my appointment? All we need is a clean and comfortable space to set up. We provide all tools, products, and equipment.
- 7. How long does each service take? Service time varies depending on the treatment, but most sessions last between 30 minutes to 90 minutes. We will confirm the timing when you book.
- 9. What if I need to cancel or reschedule? We understand plans can change. Please give us at least 24 hours’ notice for cancellations or rescheduling to avoid a fee $2000.
